Support
A real person reads every message. There is no ticket queue and no chatbot in front of it.
Get in touch
Email support@coretechitect.com. We aim to reply within two business days.
If something is wrong with your data (a number that looks impossible, a plan that ignores an injury you flagged, a log that went missing), say which screen and roughly when. With that we can look at the account itself; without it we are guessing from a description.
Managing your subscription
TrakPeak PRO is billed through your Apple ID. To change or cancel it, open the Settings app on your iPhone, tap your name, then Subscriptions. You can also reach it at apps.apple.com/account/subscriptions.
Canceling stops the next renewal and leaves PRO active until the end of the period you have already paid for. Deleting your TrakPeak account does not cancel an Apple subscription. Only Apple can do that, so cancel there first.
Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.
Your data
Everything you have logged can be exported from Menu → Settings → Export my data, free on any plan, and your account and its data can be permanently deleted from Menu → Settings → Delete account. Neither needs to go through us.
What we collect and who receives it is set out in the Privacy Policy.
What TrakPeak is not
TrakPeak tracks nutrition, training, recovery and body metrics, and explains what the numbers mean. It is not a medical device and gives no medical advice. If you are on a GLP-1 or any other medication, TrakPeak supports the nutrition and training alongside it. It never advises on dosing, treatment or whether to take it. Those questions belong with the clinician who prescribed it.
Contact
TrakPeak is operated by Core Techitect, LLC. Support and every other inquiry: support@coretechitect.com.